Privacy Policy
Effective Date: 1 January 2025
At KGE Logistics, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website (https://kgelogistics.com) and services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Company name
- Shipping or billing address
1.2 Non-Personal Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and other tracking technologies
1.3 Information Provided Voluntarily
- Details submitted through contact forms
- Information provided during inquiries or service requests
2. How We Use Your Information
We use your information to:
- Provide and manage our logistics and procurement services.
- Respond to your inquiries and support requests.
- Improve our website and user experience.
- Comply with legal and regulatory obligations.
- Send updates, promotional offers, and relevant communications (only if you opt-in).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist with website functionality, marketing, or logistics services.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences and optimise our website. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our website.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
To exercise your rights, please contact us at info@kgelogistics.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Legal Jurisdiction
This Privacy Policy is governed by the laws of South Africa. Any disputes arising from this policy will be subject to the jurisdiction of South African courts.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
KGE Logistics
Head Office: Wellington, Western Cape, South Africa
Email: info@kgelogistics.com
Phone: +27 82 557 1656
Business Hours: 9:00AM – 4:00PM (Mon – Fri)
By using our website, you agree to this Privacy Policy. Thank you for trusting KGE Logistics.